Refund/Return Policy

Refund and Return Policy

Because our products are made to order, we don’t accept returns or exchanges for reasons like ordering the wrong size, changing your mind, or choosing the wrong color. Please review the product details, sizing chart, and shipping information before placing your order.

Damaged or Defective Items

If your item arrives damaged, defective, or with a printing issue, contact us within 7 days of delivery at hello@shelflovestudio.com. Please include:

• Your order number
• A clear photo of the issue
• A brief description of the problem

If the issue is approved, we’ll offer a replacement or refund depending on the situation.

Wrong Item Received

If you received the wrong item, contact us within 7 days of delivery with your order number and photos of what you received.

Size Exchanges

Because each item is made to order, we’re unable to offer size exchanges. Please check the sizing chart on each product page before ordering.

Cancellations

Orders can be canceled within 2 hours of purchase, since production may begin quickly. To request a cancellation, email us at hello@shelflovestudio.com. We can’t guarantee cancellations once an order has been sent to production.